Terms of Service

Last updated: 12-01-2025

Welcome to Candeele. By accessing or using our website www.candeele.com, you agree to the following Terms of Service. Please read them carefully before using our store.

If you do not agree with these terms, you should not use our website.


1. Overview

This website is operated by Candeele. Throughout the site, the terms “we,” “us,” and “our” refer to Candeele.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service.


2. Online Store Terms

By using this site, you confirm that:

  • You are at least the age of majority in your country (18+ in most cases).

  • You will not use our products or website for any illegal or unauthorized purpose.

  • You will not transmit viruses, malware, or harmful code.

Violation of these terms may result in termination of your use of the Services.


3. General Conditions

We reserve the right to refuse service to anyone at any time.
Your content (excluding payment information) may be transferred unencrypted and may involve:

  • Transmission over various networks

  • Changes to conform to technical requirements

Payment information is always encrypted during transfer.


4. Accuracy of Information

We make every effort to display accurate product information, but we are not responsible if:

  • Information contains errors, inaccuracies, or omissions

  • Colors vary due to device displays

  • Products sell out before updates are made

We reserve the right to correct errors or update information at any time.


5. Products and Services

Some products may be available exclusively online and in limited quantities.

We reserve the right to:

  • Modify or discontinue any product

  • Limit quantities

  • Change pricing

  • Restrict sales by region, person, or order

Prices are subject to change without notice.


6. Billing and Account Information

We may refuse any order you place with us. We may also limit or cancel quantities purchased per person, per household, or per order.

You agree to:

  • Provide current, complete, and accurate information

  • Update your account and order details when needed

This includes email, billing address, and payment information.


7. Third-Party Tools and Links

We may provide access to third-party tools over which we have no control.
We are not responsible for:

  • Content from third-party websites

  • Services provided by external platforms

  • Any damage or loss caused by using third-party content

We recommend reviewing their Terms & Policies.


8. User Comments, Feedback, and Submissions

If you submit ideas, comments, reviews, suggestions, or other materials, you agree that:

  • We may use them without restriction

  • We are not obligated to maintain confidentiality

  • We may edit, copy, publish, or distribute them

  • You will not post unlawful, abusive, or offensive content

You are responsible for any comments you post.


9. Personal Information

Your submission of personal information is governed by our Privacy Policy.
Please review it for details on how we collect and use your data.


10. Errors, Inaccuracies, and Omissions

Occasionally there may be errors related to:

  • Product descriptions

  • Pricing

  • Shipping fees

  • Availability

We reserve the right to:

  • Correct errors

  • Update information

  • Cancel orders if needed


11. Prohibited Uses

You are prohibited from using our site or content for:

  • Illegal activities

  • Violating laws or regulations

  • Infringing on intellectual property

  • Harassing or abusing others

  • Uploading malware or malicious code

  • Collecting personal info from others

  • Any activity that affects the security of the site

Violation may result in termination.


12. Disclaimer of Warranties

We do not guarantee that:

  • Our service will be uninterrupted or error-free

  • The results from using the service will be accurate or reliable

  • The website or server will be free of bugs or viruses

You agree that you use our services at your own risk.


13. Limitation of Liability

Candeele is not responsible for any:

  • Direct, indirect, or incidental damages

  • Loss of profit or data

  • Misuse of products

  • Website malfunction outside our control

Some jurisdictions do not allow such limitations, so they may not apply to you.


14. Indemnification

You agree to indemnify and hold harmless Candeele from any claim or demand made by any third party due to your breach of these Terms or violation of any law or rights of a third party.


15. Severability

If any part of these Terms is deemed unlawful or unenforceable, the remaining terms will still remain valid.


16. Termination

We may suspend or terminate your access at any time if you violate these Terms.

These Terms remain in effect even after termination.


17. Governing Law

These Terms of Service are governed by the laws of Italy and the European Union (EU) unless otherwise required by local regulations.


18. Changes to Terms of Service

We may update these Terms at any time.
Changes will be posted on this page with an updated date.

Your continued use of our website means you accept the updated Terms.